YellowLadoo – Privacy Policy

Effective Date: April 1, 2025

At YellowLadoo, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect:

• Basic Profile Data: Name, gender, date of birth, marital status, and community details.

• Contact Information: Mobile number and email ID for verification and communication.

• Usage Data: App activity, login timestamps, and device information to improve performance.

• Optional Data: Photos, interests, and preferences voluntarily provided by you.

2. Use of Mobile Number & OTP Authentication

• To ensure secure access, YellowLadoo uses your registered mobile number for login and verification via One-Time Password (OTP) sent through SMS.

• By registering or logging in, you consent to receive SMS messages from YellowLadoo for authentication and security purposes.

• These SMS messages are transactional, not promotional.

• Your mobile number and OTP data are encrypted and stored securely.

• YellowLadoo never shares or sells your contact information to third-party advertisers.

• Users are responsible for keeping OTPs confidential.

• Report any suspicious login activity or OTP misuse to our support team immediately.

3. Data Usage

We use your data to:

• Facilitate matchmaking and profile discovery

• Improve user experience

• Authenticate users securely

• Provide support and resolve disputes

• Communicate updates and service changes

4. Data Protection

We implement reasonable security measures to prevent unauthorized access, alteration, or disclosure of your personal data.
Despite best efforts, no system is 100% secure. Use the platform responsibly.

5. Data Retention & Deletion

• Your data is retained as long as your account remains active.

• Upon account deletion, all data is permanently erased from our servers.

• Deleted data cannot be recovered.

6. Sharing of Information

• We do not sell or rent user data.

• Information may be shared with trusted service providers (e.g., SMS gateways) solely for technical operations.

• All partners comply with data protection and confidentiality standards.

7. Your Rights

Users have the right to:

• Access, update, or delete their personal data

• Withdraw consent for communications

• Request clarification about data handling

8. Grievance & Contact

For privacy-related queries or concerns, please contact:
📧 support@yellowladoo.com
We aim to respond within 7 business days.